Service Casualty Office Contacts
Your Service Casualty Offices (SCO's) serve family members. Each Military Department maintains a service casualty office. The Department of State does the same for civilians. The officials in these offices serve as the primary liaisons between the families and other agencies involved in the personnel recovery and accounting mission. Full-time civilians who have worked this issue for many years and are experienced and knowledgeable help answer family member questions. Each service casualty office will assign a Service Casualty Officer to the family member for their missing service member.
Department of the Army
US Army Human Resources Command
Attn: AHRC-PED-F
200 Stovall Street
Alexandria, VA 22332-0482
(800) 892-2490
Headquarters for the US Marine Corps
Manpower and Reserve Affairs (MRA)
Personal and Family Readiness Division
3280 Russell Road
Quantico, VA 22134-5103
(800) 847-1597
Department of the Navy
Navy Personnel Command
Casualty Assistance and Retired Activities Branch
POW/MIA Section (PERS-P665)
5720 Integrity Drive
Millington, TN 38055-6210
(800) 443-9298
Department of the Air Force
HQ, Air Force Mortuary Affairs
10-100 Reunion Place, Suite 260
San Antonio, TX 78108-4138
(800) 531-5803
Department of State
Office of American Citizens Services and Crisis Management CA/OCS/ACS/EAP
2201 C Street, Northwest, Room 4811
Washington, DC 20520-4818
(202) 647-6769
